Technology has dramatically changed how employees do their jobs as well as how they communicate and collaborate with each other and with customers. Besides calling and emailing, employees now rely on instant messaging, video conferencing, screen sharing, voice over IP (VoIP), mobility solutions that allow remote access and other forms of communication and collaboration. This integration of these communication services is often referred to as unified communications.
Communication and collaboration tools make it easier for employees to do their jobs and our experts can make it easier for you to do yours by remotely monitoring and managing the systems you currently have in place.
Communication and collaboration systems are not set-and-forget tools. They need to be monitored and managed. Some examples of regular activities that we can perform for you
Leveraging the latest collaboration offerings from Cisco and Microsoft, Electric Red provides complete device lifecycle management in conjunction with best-in-class cloud-enabled collaboration services.