Around the Clock Support
We provide both remote and on-premise Support Services. Â Non-emergency is available Monday through Friday, 8am to 6pm. Â Emergency one-hour response, after hours and holiday hours are available at varying rates.
Compliance Management
Electric Red manages and monitors your regulatory compliance standards such as PCI DSS, FISMA, GLBA, SOX, ISO 27001 and HIPAA. Â We monitor your network in real-time, ensure high levels of security for confidential enterprise assets and provide network compliance audit reports to auditors when demanded.
Hardware and Software Procurement
Figuring out what hardware and software to purchase can take some careful thought…and time. That’s why we offer our managed services clients the ability to simply handle all purchasing through us – saving time and money in one simple transaction.
Patch Monitoring and Management
Effective Patch management has been proven to be the key factor for comprehensive antivirus and security management. Â We keep servers, workstations and remote computers, routers, etc up-to-date with the latest important security patches and software updates.
Cloud Infrastructure, Servers and Networks
Move your business to the Cloud: Files, Office Productivity, Email, Accounting, Records & Service Management and more! Your business runs apps, prints documents, builds and saves files—all activites run the same as today but in a much faster, dedicated, safe and secure off-premise computing environment.
Managed Antivirus, Malware and Web Filter
Defend your network against virus, spyware and other malware and web threats without slowing your network down using our award winning antivirus software. We use real-time monitoring for your network’s computers and servers ensuring they’re up to date with the latest virus definitions, ensuring virus scans are performed daily and you are contacted immediately if […]
On-Demand Call Center Staffed in Charleston
Our Helpdesk service gives you the freedom to call the help desk as much as needed during normal hours and not have to worry about incurring additional monthly charges. It also allows us to provide a better all-around service to you, the client. For all support issues and questions, Electric Red’s Helpdesk is the first […]
